Tampa man receives FedEx delivery notification – but not package

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TAMPA, Fla. (WFLA) – A Tampa man turned to 8 On Your Side for help finding out what happened to a package. Ashton, who asked us not to use his last name, said he received a delivery notification – but never found his package, which contained a Christmas president.

Ashton has home surveillance video which shows a FedEx truck driving right by his house at the exact time he received the notification. “They just need to be careful more on the type of people they put behind their company,” he said.

Ashton is fired up about FedEx and the company’s hiring practices. “You might have a clean driving record but it doesn’t mean nothing if you don’t go intensive into the hiring,” he said.

The box contained a Christmas president for Ashton’s son. The 17-year-old Gaither High senior had made the honor roll, and it was going to be an extra special Christmas present. Ashton ordered a pair of Yeezy Boost 350 sneakers that cost more than $700.

“I blame FedEx,” Ashton said. “Because FedEx should do better hiring.”

“I think I’m one of many people that this has happened to,” he added.

A FedEx spokesperson sent the following statement:

“The security of our customers’ shipments is a top priority and we apologize for any inconvenience caused by this situation. We are working directly with this customer to resolve this matter. Our service providers contractually agree to meet the high service standards customers have come to expect from FedEx ground.”

FedEx told Ashton he’ll receive his package within 24 to 48 hours.

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