Widow contacts ‘Better Call Behnken’ after RV shop initially fails to pay off loan

LARGO, Fla. (WFLA) – Lornora Lundy is stuck with payments for an RV, even though the vehicle sold through a consignment shop in July.

“I don’t know what to do,” Lundy said. “I need help.”

Lundy turned to Better Call Behnken to get answers. Her husband David passed away in September, after complications from Agent Orange exposure. David was exposed while serving in the Vietnam War.

Lornora Lundy talks with 8 On Your Side.
Lornora Lundy talks with 8 On Your Side.

The couple had used the RV for about a year to explore Florida campgrounds together, as David’s condition worsened. So in June, with David too sick to travel, the couple decided to sell the 2001 Fleetwood Pace Arrow RV through Consignment RV in Largo.

“He wanted to make sure his wife was taken care of and he didn’t want to leave this RV as a burden on me,” Lundy said.

At first, things seemed to work out great. In July, the couple received paperwork showing their RV sold. They were told their $19,000 loan would be paid off with their lender, USAA.

Then in September, David passed away. Lundy’s account, however, continued to get debited from her lender, for a total of three monthly payments. It turns out, the RV company failed to pay off the loan, even after they sold the RV. Lundy had even paid the company the difference between the $18,000 sales price and the $19,000 she owed to the lender.

She says she got only excuses and empty promises from the RV company.

“I can’t tell you how many times I’ve called them, numerous, once, two, three times a week; I get same old story,” Lundy said.

Frustrated, she called the Pinellas County Sheriff’s Office and found investigators were already looking into two similar complaints. After that investigation begun, the RV company paid off the loans for those two customers, but not for Lundy. So she called 8 On Your Side.

Better Call Behnken reached owner Jeremy Raney. Raney says he got behind on these three payments because of “an embezzlement issue.” He said the check for Lundy’s payment was issued and mailed on Oct. 20 and should be on its way to her lender. Raney said he also needed to pay off the loan because consignment companies only have 90 days after a sale to secure the title for the new owner.

He sent a picture of the check to 8 On Your Side and to Lundy. She says she hopes this means this ordeal will soon be over.

“If they’re not going to pay it off, give it back to me, so I can sell it and get out from underneath this loan,” Lundy added.

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