Tarpon Springs bank tellers save customer from stroke

Tarpon Springs bank tellers save customer from stroke
Tarpon Springs bank tellers save customer from stroke

TARPON SPRINGS, Fla. (WFLA) – Every 40 seconds, someone in the United States suffers a stroke. Acting fast, when a stroke is occurring, is key to survival. Thanks to two bank tellers in Tarpon Springs, one of their regular customers lived to tell about her stroke.

Regions bank teller Crystal Kitchens says “I noticed by her demeanor, something wasn’t right. She didn’t look 100%. So, I asked her, are you feeling okay today?” Kitchens is talking about one of her regular customer, 83-year-old Florence (who asked us not to use her last name.)

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In June, Florence came through the drive through to cash a check and Kitchens noticed something wasn’t right. So Kitchens called over her friend, head teller Renee Waslowicz. “I saw exactly what Crystal was seeing. The drooping of the face and she was slurring her words and seemed very, very confused.”

But Florence, known for being a bit stubborn, didn’t want to park and come inside the bank even though both tellers were urging her to do just that. So Waslowicz went to stall Florence while kitchens dialed for help. “I called 911 and after I got off the phone with them they told me to keep an eye on her. Not to give her any water. Not to give her any food. Make sure that she stayed here,” says Kitchens.

The ambulance arrived within minutes and confirmed what Kitchens and Waslowicz feared, Florence was having a stroke. “All I remember is they took the keys, they said they was going to lock it up and then I was just in the ambulance,” says Florence.

Thankfully for Florence, these two acted on their instincts and called for help fast. Florence is suffering no after-effects from the stroke and boy, is she grateful. “They’re my angels. I wouldn’t be here today if it wasn’t for them,” says Florence.

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