TAMPA, Fla. (WFLA) — Tania Nigh and her mother, Clara Zukowski, are desperate to get their family clock back. The clock belonged to Clara’s grandfather in Brazil, and she believes it’s more than 130 years old.
“My grandfather died before I was born, so it’s very, very sentimental, knowing that it was in the family when my mom was little,” Nigh said.
When it stopped working, they took it to ‘Gregory’s It’s About Time’ in New Port Richey. That was six months ago, and they say they have not heard a word since February.
“I left messages,” Nigh said. “I emailed the business. Like I said, I stopped there and stayed there for three hours and nobody came.”
So they turned to 8 On Your Side’s Better Call Behnken, and we went to Gregory’s and found it closed. But, we did finally reached Patricia Gregory.
She said her father, Lea Gregory, had owned the business for more than 40 years and passed away last year. Following her grandfather’s death, her brother took over the business until he also passed away this year.
Gregory said she is trying to return clocks but is “overwhelmed.” She agreed to meet Nigh and her mother on Friday evening to return their clock. She promised to return others, too.
“Our family has been through so much,” Gregory said. “I will make sure this family gets their clock back.”
The Better Business Bureau reports three recent complaints, also from customers who had trouble reaching the business to get their clocks back. All of those cases have since been resolved.