Delta drops fee for tickets bought on phone and at airports

Delta Airlines

NEW YORK (AP) — You know all those fees that airlines have added over the last several years? Delta is taking one away.

PASSENGER-SHAMING-CLICK-TO-

Delta Air Lines Inc. said Thursday it would drop the fee for U.S. consumers who buy tickets over the phone or at a ticket counter. The phone fee was $25 and the fee for a ticket bought at an airport or other ticket counter was $35.

Incoming Delta President Glen Hauenstein says dropping the fee makes things simpler for customers.

Most other major U.S. airlines charge these fees. (Southwest Airlines says it doesn’t.) They are designed to encourage consumers to buy tickets online, which is cheaper for the airlines than maintaining big call centers.


 

Delta’s profit up on low fuel costs

Cheaper jet fuel is continuing to give airlines a lift.

The lower fuel costs helped Delta boost its first-quarter earnings by 27 percent to $946 million, as the airline spent one-third less on fuel than it did a year earlier. That represented a savings of more than $700 million.

The lower fuel costs offset higher spending on labor, including profit-sharing for employees.

But the news wasn’t entirely rosy for Delta. Revenue dipped 1 percent as passengers continued to pay slightly less for every mile they flew.

The airline is hinting that it could reduce its planned flights this fall if the revenue outlook doesn’t improve enough.

Delta is the first major U.S. airline to report first-quarter earnings. The airlines have been setting profit records thanks to falling prices for jet fuel.

WHAT OTHERS ARE CLICKING ON RIGHT NOW: 

  1. Two people found murdered at Hillsborough home
  2. Baby mysteriously dies on first day of daycare
  3. Road rage incident with motorcyclists turned into beating for Tampa Bay area man
  4. Brain disorder keeps Michigan boy stuck in Tampa hospital
  5. Florida mom charged after police say she punched cheerleading coach
  6. Four arrested in surprise Pinellas probation checks of registered sex offenders
  7. Pinellas man falls victim to ransomware computer attack
  8. Woman indicted, accused of live streaming friend’s rape
  9. >>Back to the homepage for breaking news and the latest headlines

Blue_download_app_button

WFLA.com provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Commenters who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others and keep the conversation on topic and civil. If you see an inappropriate comment, please flag it for our moderators to review.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s