(NBC) – After parents shared on social media images and video of Huggies baby wipes with small shine particles on them and stories about scratches they leave on children’s skin, the company has issued a statement to consumers on the company’s Facebook page.
The statement says that no glass is used in the wipes’ manufacturing process. It also asked other parents to come forward if they had encountered the same issue – scratchy wipes and little shiny bits on them.
Melissa Estrella posted the video on social media that’s gone viral. In the video she opens a new package of the wipes and shows what could appear to be shimmering shards of glass.
Other angry parents responded, posting their own video and photos of the wipes with the shimmering speckles on them.
In the statement, the companies reassures consumers that they are using the highest quality and safety standards and that no glass is used while manufacturing the wipes. Many parents responded to that Facebook post, sharing their stories of the wipes scratching faces and and having visible shimmering particles on them.
The company says they are investigating the initial complaint.