Passengers stuck on Orlando Eye for hours after wheel stops

The 400-foot observation wheel on International Drive stopped moving, the attraction officials told WESH.

Orlando Eye got stuck with passengers on it. Image WESH

ORLANDO, FL (WESH) – Passengers became stranded on the Orlando Eye when it suddenly stopped early Friday evening, WESH Orlando reported citing local officials.

It happened around 4 p.m. The 400-foot observation wheel on International Drive stopped moving, the attraction officials told WESH.

The Orange County Fire crews responded to the scene. A passenger on the Eye tweeted WESH that the power was turned off and that the passengers are scared. The wheel started moving again at about 6 p.m. According to WESH, several passengers reported suffering from heat-related issues.

The attraction officials issued the statement Friday evening:

“After a thorough examination of operating systems for the Orlando Eye, the team of technicians has successfully completed the necessary work to resolve the technical default that occurred yesterday within the system that monitors the wheel’s position. Following the repairs, the technical team ran numerous tests on the attraction and has restored it to full operations.

We extend our sincere apologies for the inconvenience this caused to guests who were on the attraction. For those ticket-holders who missed their opportunity to experience the Orlando Eye yesterday, tickets remain valid for 30 days.

The Orlando Eye is reopened and we look forward to hosting guests on the observation wheel. In honor of the 4th of the July holiday, the Eye will be lit up in red, white and blue with a special 20-minute Independence Day lighting show beginning at 9 p.m.”

 

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