T-Mobile sweetens phone-upgrade program, axes fee to join

The new T-Mobile upgrade program starts June 28.

T Mobile
From right, T-Mobile CEO John Legere, COO Mike Sievert, and CTO Neville Ray, take questions from the audience during the Un-carrier 9.0 event March 18, 2015. Image AP

NEW YORK (AP)  – T-Mobile is revamping its phone-upgrade program by eliminating a $10-a-month charge for the most popular phones.

The wireless carrier shattered longstanding industry practices two years ago by eliminating two-year service contracts and letting customers upgrade phones before they are fully paid off. T-Mobile charged $10 to participate in the Jump program, on top of the cost of the phone, paid in monthly installments.

AT&T and Verizon soon followed with their own programs – but they didn’t charge the monthly fee.

T-Mobile’s new Jump On Demand program makes customers eligible for upgrades automatically without paying that fee. Customers will be able to upgrade up to three times a year, which is more frequent than what rivals allow. Eligible phones include leading ones from Apple and Samsung.

The changes start June 28.

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