Wisconsin woman says Southwest flight attendants didn’t let her call her husband or authorities when she received a suicidal text message from him after boarding a flight, WTMJ reports.
Karen Momsen-Evers was returning from a girls trip to New Orleans. She was on her Southwest flight back home when she received the text from her husband asking her for forgiveness for taking his life.
“I started shaking the minute I got the text and I was panicked, I didn’t know what to do,” she told WTMJ.
The text came when the flight attendants were doing their final cabin checks. Karen managed to text him “no” and the flight attendant slapped her phone down and told her to put it into airplane mode.
Karen explained the situation but the stewart cited the FAA regulations.
Karen asked for help again when the plane was at the cruising altitude but the crew didn’t do anything to help stop her husband. She could call police when the plane landed but when she arrived home she was met by police officers telling her that her husband is dead.
“I go to sleep at night thinking what could I have done, what should I have done,” Evers said.
Southwest released a statement offering Karen condolences, according to WTMJ. They explained that the flight attendants is trained to notify the pilots only if there is a hazard to a passenger or to the aircraft and in this case the pilots were not notified.
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